Last updated July 9, 2020
Introduction
On behalf of Sierra Sky Ranch (“we,” “us,” or “our”), we operate the https://www.sierraskyranch.com/ website. This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our website and the choices you have associated with that data.
What this policy covers
This privacy policy covers the collection, use, storage, treatment, and disclosure of personal information we collect when you visit or use any of the websites that are owned, published, or operated by us. It also covers personal information disclosed to us via mail, our websites, or telemarketing.
This policy does not describe privacy policies and practices of websites and platforms that we do not provide, including those linked to or integrated with our websites. It also does not cover personal information you may choose to share with other users of our websites.
By using our websites, you consent to the collection, use, storage, treatment, and disclosure of your personal information in accordance with this policy. For EU users, you may affirmatively opt-in.
Children’s personal information
Our websites are not directed to children under the age of 16. We do not knowingly collect any personal information concerning or from children under 16, except with parental or guardian consent. If we learn that we have collected data from a child under 16 without consent, we will delete it.
Non-personally identifiable information we collect
We automatically collect certain non-personally identifiable information, such as time and date of visit, pages accessed, referral sources, and usage patterns. This information is used in aggregate for internal marketing, administration, and website improvements.
Cookies
We use Cookies to identify browsers, help users log in, and improve navigation. Cookies allow us to track KPIs like page visits, downloads, and user preferences. You may disable Cookies through your browser settings, but doing so may limit access to parts of our website.
Personal information we collect
You may be asked to provide personal information such as name, email, phone number, company name, job title, address, credit card details, and guest stay data. We also collect IP addresses, browser information, and geo-location data.
How we use the information we collect
We use your information to: – Process reservations – Provide customer service – Invite guest reviews Improve our website – Send marketing communications – Enable interactive features – Detect and prevent issues – Analyze usage and demographics – Fulfill legal obligations
Sharing your information
We may disclose your information: – To comply with laws and legal processes – To service providers supporting our operations – To protect rights and safety – In case of business merger or reorganization Transfers may occur to countries that do not provide the same legal protections as your own.
User-provided information and other parties
Information shared by you may be accessible to other users or third parties. We may share data with contractors and vendors supporting operations. We may also email on behalf of sponsors, provided you have not opted out.
We may disclose your data to authorities as needed for legal or safety reasons.
Links to Social Media and Third-Party Websites
Our website may link to social media and third-party websites with separate privacy policies. We are not responsible for those policies or practices.
Storing and securing your personal information
We use encryption and access controls to protect your data. We retain your information only as long as needed and do not use it for automated decision-making unless stated.
Analytics
We use Google Analytics to track website performance. Users can opt out via the Google Analytics opt out browser add-on.
Behavioral Marketing
We use remarketing services via cookies to serve relevant ads. This includes services from Google and Facebook. Users can manage preferences via their platforms’ privacy settings.
Your rights
Updating, correcting, or withdrawing your data
To update or remove your data, email us at privacy@sierraskyranch.com or call (559) 683-8040.
Access and withdrawal
You may request access to your data or withdraw consent by contacting us.
California Residents (CCPA)
California residents have rights including: – Access to collected personal data – Deletion of data Knowledge of data sources and sharing – Non-discrimination
Submit CCPA requests via email at privacy@sierraskyranch.com or call (559) 683-8040.
Visitors from outside the U.S.
If you use our site outside the U.S., your data may be transferred to and processed in the U.S., where protections may differ.
Visitors from China (PIPL)
Chinese residents have rights including: – Correction and deletion – Restriction and withdrawal – Data access and portability
Contact us at privacy@sierraskyranch.com to exercise these rights.
Visitors from the EU (GDPR)
EU residents have rights under GDPR, including: – Data access and correction – Objection and restriction Erasure – Data portability
Email privacy@sierraskyranch.com to exercise GDPR rights.
Changes to this policy
We may update this policy at any time. Changes are effective upon posting. Continued use of our site implies agreement to the updated policy.
Sierra Sky Ranch
50552 Road 632
Oakhurst, CA 93644
Phone: (559) 683-8040
Email: privacy@sierraskyranch.com